Terms and Conditions
GENERAL TERMS OF USE FOR THE ViziDrive MOBILE APPLICATION
1. INTRODUCTORY PROVISIONS
These general terms of use for the ViziDrive mobile application (hereinafter: general terms) of Vizije mobilnosti d.o.o. define the obligations, rights, and conditions for using the ViziDrive application.
These general terms apply to all upgrades and/or new versions and/or any other changes to the ViziDrive application.
2. DEFINITIONS
Vizije Mobilnosti refers to the company Vizije Mobilnosti d.o.o., Pot na Polane 22, 1351 Brezovica pri Ljubljani, registration number: 8561796000, and/or its parent, subsidiary, or other affiliated companies.
ViziDrive mobile application is a mobile app that the user installs on their smartphone or tablet via an online app store.
Smartphone or tablet refers to a device that supports the installation and operation of advanced applications, offering enhanced internet access, multitasking, connectivity, and advanced functions.
Online app store is a digital platform for distributing applications, enabling users to install software applications and transfer mobile apps to smartphones.
Registration is the initial entry into the database where the user provides required information, agrees to the General Terms of Use and the Privacy Policy, confirms the email address, and sets a login password.
Login refers to each entry into the ViziDrive app using the username and password established during registration. The user can change the password later.
User refers to a fully legally competent natural person (consumer) who registers to use the ViziDrive app.
Price list is a separate document, either physical or electronic, outlining the prices for charging services and/or related services as set by Vizije Mobilnosti and/or other charging infrastructure owners, published online or displayed in the ViziDrive app.
By using the ViziDrive application and the charging infrastructure (especially when initiating and performing charging), the user acknowledges and agrees to these general terms and the rules for using the charging infrastructure and services, published at www.vizidrive.eu.
3. DATA CHANGES
If personal data changes, the user must notify Vizije Mobilnosti within 30 days via email (info@vizidrive.eu), through the ViziDrive app, or by mail to Vizije mobilnosti d.o.o., Pot na Polane 22, 1351 Brezovica pri Ljubljani.
Changes made through the app will be updated immediately, while changes submitted by mail or email will be processed within five days of receipt.
4. TECHNICAL REQUIREMENTS AND DOWNLOAD
For downloading and using the ViziDrive app, LTE, 3G, or 2.5G networks are recommended. Use on 2G networks is possible but may result in slower data transmission.
The app operates on iOS (Apple) and Android (Google) systems. Some older versions may not support certain features.
Users can download the app from:
Apple iOS: iTunes Store
Google Android: Play Store
The app is free, but data transfer costs depend on the user’s mobile operator and current rates, especially when roaming.
5. APP FUNCTIONALITIES, REGISTRATION, AND LOGIN
Basic functionalities (no registration/login required):
Display and search for charging stations using filters
View station details and connector availability
Input and scan codes for quick charging initiation
Advanced functionalities (registration/login required):
Charging sessions
Adding/editing payment methods
Viewing invoices and charging history
Saving app settings and search filters
By registering, the user agrees to the general terms and the privacy policy. Registration requires providing mandatory data, without which the registration cannot be completed.
Users can cancel their registration at any time by notifying info@vizidrive.eu or writing to Vizije mobilnosti d.o.o.
6. LIMITATION OF LIABILITY
Vizije Mobilnosti strives for the uninterrupted operation of the app but is not liable for damages or income loss due to potential downtime, inaccuracy, or user errors during registration/login.
Some app functionalities use third-party services (e.g., Google Maps APIs, Apple Maps). Users are subject to those third parties' terms of use:
Vizije Mobilnosti disclaims liability for content errors, outdated data, or information from external links.
7. UPGRADES AND NEW VERSIONS
Vizije Mobilnosti reserves the right to release new versions of the app. Users will be notified via the app, app store, or automatic updates.
8. PERSONAL DATA PROCESSING
Vizije Mobilnosti processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and national data protection laws. Details are outlined in the Privacy Policy at www.vizidrive.eu.
9. USER OBLIGATIONS
Users agree not to use the app for illegal or abusive purposes. Unauthorized use, including account misuse or password breaches, must be reported immediately to info@vizidrive.eu.
Vizije Mobilnosti reserves the right to take action against unauthorized use or suspected abuse, including restricting app access.
10. INTELLECTUAL PROPERTY RIGHTS
All content in the app is protected by copyright and industrial property laws. By downloading the app, users obtain a non-transferable, non-exclusive right to use it for non-commercial purposes only.
Users may not copy, modify, distribute, or sublicense the app or use trademarks and logos belonging to Vizije Mobilnosti without permission.
11. TRANSITIONAL AND FINAL PROVISIONS
The current general terms are published at www.vizidrive.eu. Changes take effect upon publication. If a user disagrees with the changes, they must stop using and delete the app.
Disputes will be resolved amicably or, if necessary, by the competent court in Ljubljana.
These general terms take effect from the date of publication on www.vizidrive.eu.